Privacy Policies
Types of data we collect:
Finca Agroturística El Paraíso, hereinafter Finca El Paraíso, collects information from our guests and visitors to our websites in order to offer our sites a service that meets their needs. This information may be collected to: (i) complete reservations or requests for information, (ii) purchase products or services, (iii) respond to communications we send you (for example, surveys, promotional offers, or reservation confirmations), (iv) satisfy your personal preferences, (v) complete requests for services or recommendations we offer, (vi) work with third parties, including collecting public usage information from social event websites, to help us better understand your interests and provide more personalized service, (vii) use our applications on your electronic devices, or (viii) facilitate the transmission of messages to a friend's email address, if you wish.
The type of personal information we collect may include your name, home and business addresses, email addresses, phone numbers, credit card information, date of birth, gender, and lifestyle information such as room preferences, recreational activities, names and ages of children, and any other information necessary to fulfill special requests (e.g., certain health conditions that need to be considered).
Finca El Paraíso may also collect information that is not considered personally identifiable, such as your use of our websites, your communication preferences, travel habits, aggregated data related to your stays, overnight stays, and responses to promotional offers and surveys.
Please note that, to better protect your information, you should not include credit or debit card information in your electronic communication unless we specifically request it to complete the processing of a reservation or transaction on our websites or in our customer service center.
You may opt out of receiving commercial emails and surveys from Finca El Paraíso at any time by clicking on the link included in the communications or by contacting us directly if you wish to opt out of receiving direct marketing or telemarketing emails or surveys.
Processing and Disclosure
In most cases, the information you provide is incorporated into our database. As a matter of practice, Finca El Paraíso does not sell, rent, or grant physical possession of its database to third parties outside the Finca El Paraíso system. Notwithstanding the foregoing, Finca El Paraíso may disclose your personal data to others in the situations indicated below:
When we have your consent.
In situations where it is necessary to share your personal data in order to offer you the products or services you request (for example, a long-stay package or an upcoming event).
When companies or service providers that perform business activities on behalf of Finca El Paraiso (e.g., customer service, market research administration, or database management services) require this information.
In the event that Finca El Paraíso merges with or is acquired by another company.
To comply with legal or regulatory requirements and obligations established by applicable law or as a result of a court order or subpoena..
In emergencies such as saving a person's life, health, or property.
If Finca El Paraíso shares information as described above, we will try to limit the scope of the data provided to what is necessary to carry out the specific function. Unless otherwise precluded by a legal process, we will require third parties to protect your information and comply with applicable personal data protection laws and regulations.
Consent
As part of our commitment to keeping you informed, we may send you correspondence or emails, contact you by phone, or by any other means to notify you of new Finca El Paraíso products and services, as well as upcoming Finca El Paraíso special offers, events, improvements, or other pertinent information that may be of interest to you. You have the option to opt out of receiving all of these communications from Finca El Paraíso by following the instructions included in our emails or other communications, or by contacting Finca El Paraíso directly.
Our intention is to keep all our guests and visitors informed and also allow them to take advantage of the benefits offered by Finca El Paraíso. However, if you reside outside of Panama, certain data protection regulations may require us to obtain your prior consent to send you unsolicited information.
In some cases, your consent may be considered implied by the nature of the service requested or the transaction completed. For example, Finca El Paraíso may collect and use information you voluntarily provide to us, as well as behavioral data or information collected in aggregate form. You will also be deemed to have given us your consent to receive communications necessary to complete the transactions and provide the requested services.
In certain cases, we will ask for your express consent when collecting information considered sensitive under certain data privacy laws (for example, information revealing racial or ethnic origin, political opinions, or health conditions).
You may object to Finca El Paraíso disclosing your information to third parties, except where: (i) service providers are retained to provide services on behalf of Finca El Paraíso; (ii) disclosure is required by law; (iii) disclosure is necessary for reasons of public, legal, or national interest; (iv) disclosure is necessary to protect the vital interests of the guest or visitor; (v) the information was collected from publicly available sources; (vi) disclosure serves to retrospectively process the information for statistical or historical purposes or to improve our customer experiences; or (vii) where a supervisory authority (such as a Data Protection Authority or similar authority) permits such disclosure.
In certain cases, we will ask for your express consent when collecting information considered sensitive under certain data privacy laws (for example, information revealing racial or ethnic origin, political opinions, or health conditions).
You may object to Finca El Paraíso disclosing your information to third parties, except where: (i) service providers are retained to provide services on behalf of Finca El Paraíso; (ii) disclosure is required by law; (iii) disclosure is necessary for reasons of public, legal, or national interest; (iv) disclosure is necessary to protect the vital interests of the guest or visitor; (v) the information was collected from publicly available sources; (vi) disclosure serves to retrospectively process the information for statistical or historical purposes or to improve our customer experiences; or (vii) where a supervisory authority (such as a Data Protection Authority or similar authority) permits such disclosure.
Occasionally, information you have requested to be deleted may be retained in certain files for a period of time in order to appropriately resolve any disputes or troubleshoot a problem. Some information may also be retained indefinitely in backup copies or log files due to technical restrictions, financial, or legal requirements. Therefore, you cannot always expect complete removal of all your information from our databases in accordance with your request.
Security Measures
Finca El Paraíso recognizes the importance of information security and constantly reviews and improves its technical, physical, and logical security standards and procedures. Although there is no such thing as "guaranteed security" online or offline, we protect your information using appropriate technical, administrative, and procedural security measures.
Links to Other Websites
In order to anticipate your needs, Finca El Paraíso offers links to other websites for your benefit and information. Finca El Paraíso is not responsible for the content provided or included on any independent website, including, but not limited to, any advertising claims or business practices. While Finca El Paraíso will protect the information contained on its owned and operated website, we cannot control and assume no responsibility for the privacy policies of third-party websites, including websites owned or controlled by independent franchisees and other owners of agritourism properties, inns, resorts, timeshares, or residential properties that may use a Finca El Paraíso brand name, or websites that are not controlled or authorized by Finca El Paraíso. Third-party websites accessed through links on our websites have different privacy and data collection practices, as well as security measures. We assume no responsibility for the practices, policies, and security measures implemented by third parties on their websites. We urge you to contact them and ask about their privacy practices, policies, and security measures before disclosing any information. We recommend that you review the privacy policies and statements of the linked websites to understand how these sites collect, handle, and store information.
Minors
Finca El Paraíso does not intend to obtain or wish to receive information directly from minors. However, we cannot always determine the age of the individuals who access and use our websites. In the event that a minor (defined according to the criteria established by applicable law) provides us with their information without the consent of their parent or guardian, we ask that the parent or guardian contact us and request that this information be deleted and that the minor be unsubscribed from future commercial communications from Finca El Paraíso.
CHANGES TO THIS PRIVACY POLICY
We periodically review our Privacy Policy. At the top of this page, you will see the date the Privacy Policy was last revised, as well as the date the changes will take effect. Your use of the Services after these changes constitutes your acceptance of the revised Privacy Policy. If you wish to review the version of the Privacy Policy that was in effect immediately prior to this revision, please contact us at elparaisopa.com.
Contact
If you have any questions or suggestions regarding information privacy practices, this Privacy Statement, or if you wish to update, modify, or opt out of receiving marketing communications from Finca Agroturística El Paraíso, you can contact us using any of the methods listed below:
By email
By phone:
507 6611-4808
507 6543-1778
Finca Agroturística El Paraíso
El Cacao Township, Vista Alegre Sector, Capira District, Panama Oeste, Republic of Panama.